Q. & A.

Owner

What documents should be uploaded to the website?

1) Individual: passport or ID, driver’s license and vehicle technical passport;
2) Company: company registration document and taxpayer document;
3) Self-employed individual: registration document as a self-employed individual and taxpayer document;

Why should you upload documents on our website?

Upload of the personal documents is an obligatory condition for vehicle rental.Why?These documents are required for the vehicle owners to offer vehicles. Your passport proves you are a real and legit person. Driver license is an obligatory document to drive a vehicle.The vehicle owner can have additional requirements like driving experience or age. If we know this information we can give you the best offers and remove the offers that don't meet your expectations.

What is the difference between an artificial body and a self-employed entrepreneur?

A self-employed entrepreneur is an individual person who does business. The artificial body is an organization which has corporate establishment documents, its own internal structure and administrative authorities.

What cars can be offered for rent?

Car owners can upload any cars, except the ones made for cargo transportation and those which are offered exclusively with a driver.

What commission does GetRentacar.com service take?

Commission for the vehicle owners is 10% from the final price of the deal, including a tax from each successful deal.

What should I do if I haven’t received a confirmation email?

The message may have gotten into the spam folder. If it wasn’t there either, then contact us in the way convenient for you:
● phone number: +7 (499) 113-1451;
● e-mail: info@getrentacar.com;

How vehicle rental prices are calculated?

The prices are set according to the price lists of the owners. The vehicles information and prices are at the policy of each car owner.

Renter

What is needed to rent a car?

1) Register as a renter on the website. You will get an e-mail with greetings and the registration confirmation.
2) Upload the documents in “My profile” sector. Accounts activation usually takes some time: a manager should check the authenticity of your documents.
3) After the activation you will have access to the database of cars.

What documents are necessary to upload to rent a car?

1) Passport;
2) Driver license or international driving permit;
3) Selfie with a driver’s license.

When is it better to book a vehicle?

You need to create an application 48h in advance before the start of the rent. It is necessary as we can check all the documents, contact the owner and prepare the needed vehicle.We recommend forming a rent application for 7 days in advance. In this way, we can offer you more options.

How old should I be to rent a car?

The minimum car rental age is 16, but a car owner reserves the right to specify the minimum age and driving experience.

What does rental cost include?

A given number of days and a limited amount of kilometres per day are included in the rental costs. This price does not cover parking and gas charges. Additional services costs, if any, are to be paid in accordance with the rental conditions of a car owner.

How can I know you have approved my rental request?

When we receive your rental request you will get a confirmation e-mail.

What should I do if I haven’t received a confirmation email?

The message may have gotten into the spam folder. If it wasn’t there either, then contact us in the way convenient for you:
● phone number: +7 (499) 113-1451;
● e-mail: info@getrentacar.com;

Do you require a deposit before the car rent is started?

Our service doesn't require a deposit from renters. It is vehicles owners who set the deposit and its amount in accordance with their own price policy.

Can I go outside the country with a rental car?

You can go outside the country if a motorcycle owner will permit. Do not forget to respect local traffic rules and take care about transport vehicles’ security.

What cars are in your rental list?

Car owners offer our clients a wide range of cars from the economy class to the premium one with high technical characteristics.